[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||||false|false” custom_padding=”24px||||false|false” global_colors_info=”{}”][et_pb_row admin_label=”Header Row” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mitchellberg.com\/wp\/wp-content\/uploads\/2025\/02\/banner_portfolio.png” alt=”My Portfolio” title_text=”banner_portfolio” admin_label=”Header Image” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_menu _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_menu][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ admin_label=”Top Row” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”12px|||||” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Intro Text” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_divider _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ admin_label=”Patch for Neurons Row (Text Left)” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” global_colors_info=”{}”][et_pb_text admin_label=”P4n Explainer Text” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
A Brand New Product (Patch for Neurons, Ivanti, 2019-25)<\/strong><\/p>\n In 2019, I walked into room with a product manager and a tech lead.\u00a0 Our mission was to create a cloud-based patching system from scratch, that would be the easiest to use and easiest to scale of any on the market.<\/p>\n It’s been on the market three years, and yielded four patents. <\/p>\n Learn more about Ivanti Patch for Neurons<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mitchellberg.com\/wp\/wp-content\/uploads\/2025\/02\/deployment_history_1-1-150×150.png” title_text=”deployment_history_1″ url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQyMiJ9fQ==@” align=”center” admin_label=”DepHist Thumb” _builder_version=”4.27.4″ _dynamic_attributes=”url” _module_preset=”default” background_color=”#295f85″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Divider Row” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ admin_label=”Compliance Report Row ( Text Right)” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#295f95″ global_colors_info=”{}”][et_pb_image src=”https:\/\/mitchellberg.com\/wp\/wp-content\/uploads\/2025\/02\/Compliance-Report-150×150.png” title_text=”Compliance Report” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQzNyJ9fQ==@” align=”center” admin_label=”CR Thumb Image” _builder_version=”4.27.4″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”CR Explainer text” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Driving With Research (Compliance Reporting for Ivanti Neurons)<\/strong><\/p>\n While doing usability testing for Patch for Neurons (above) we heard a recurring theme among users.\u00a0 I turned that observation into a feature unique among industry products – and a couple of patents.<\/p>\n Learn more about Compliance Reporting<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Divider Row” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider admin_label=”Divider” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ admin_label=”Ring Deployment Row (Text Left)” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” global_colors_info=”{}”][et_pb_text admin_label=”Ring Explainer Text” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Responding to the Market (Ring Deployment for Ivanti Neurons)<\/strong><\/p>\n The biggest single enhancement to Patch for Neurons has been Ring Deployment – allowing users to structure and manage automated testing of patch content.<\/p>\n Microsoft does it.\u00a0 We needed to do it better.<\/p>\n Read more about Ring Deployment<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mitchellberg.com\/wp\/wp-content\/uploads\/2025\/02\/ring_ops_-_patches-150×150.png” alt=”Ring Deployment Operations Page” title_text=”ring_ops_-_patches” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjU3OSJ9fQ==@” align=”center” admin_label=”Ring Thumb” _builder_version=”4.27.4″ _dynamic_attributes=”url” _module_preset=”default” background_color=”#295f85″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Divider Row” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider admin_label=”Divider” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ admin_label=”Common Transactions Row ( Text Right)” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#295f95″ global_colors_info=”{}”][et_pb_image src=”https:\/\/mitchellberg.com\/wp\/wp-content\/uploads\/2025\/02\/OldWithdrawalPage-150×150.png” alt=”Withdrawal page from old transaction model.” title_text=”OldWithdrawalPage” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjYyMCJ9fQ==@” align=”center” admin_label=”CR Thumb Image” _builder_version=”4.27.4″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”CR Explainer text” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Turning A Disaster Into A Big Win (“Common Transactions” Teller System, USBank, 2017-2019)<\/strong><\/p>\n While leading a team working to replace USBank’s ancient teller system, a vendor threw us a bad hop.\u00a0 We turned it into a triple play. .<\/p>\n Learn more about “Common Transactions<\/a>“<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Divider Row” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider admin_label=”Divider” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ admin_label=”Circle The Customer Row (Text left)” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” global_colors_info=”{}”][et_pb_text admin_label=”CTC Explainer Text” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Fixing A Catastrophically Bad Design (Circle the Customer, Ecolab, 2009)<\/strong><\/p>\n In 2009, the director for a new internal sales support application came to me and asked if I could take a look at her new $2 million data warehouse.\u00a0 “People have a hard time using it”<\/p>\n I did.\u00a0 And it turns out usability was the least of the problems.<\/p>\n Learn more about Ecolab “Circle the Customer”<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mitchellberg.com\/wp\/wp-content\/uploads\/2025\/02\/Visio-AP346_CTC_Redesign_Wireframe__High-Effort__pdf__page_3_of_8_1-300×215-1-150×150.png” alt=”Circle the Customer report page” title_text=”Visio-AP346_CTC_Redesign_Wireframe__High-Effort__pdf__page_3_of_8_1-300×215″ url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjY0NSJ9fQ==@” align=”center” admin_label=”CTC Thumb” _builder_version=”4.27.4″ _dynamic_attributes=”url” _module_preset=”default” background_color=”#295f85″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Divider Row” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider admin_label=”Divider” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ admin_label=”SN6K ( Text Right)” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#295f95″ global_colors_info=”{}”][et_pb_image src=”https:\/\/mitchellberg.com\/wp\/wp-content\/uploads\/2025\/02\/image4-150×150.jpg” alt=”StorageTek StorageNet 6000″ title_text=”image(4)” align=”center” admin_label=”CR Thumb Image” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”CR Explainer text” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Solving Communications Problems (StorageNet 6000, StorageTek, 1999)<\/strong><\/p>\n An engineering team had done a modern-day recreation of the parable of the Tower of Babel.\u00a0 It was my job to get things back on track.\u00a0 .<\/p>\n There was pizza.<\/p>\n Learn more about StorageNet 6000<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer Section” _builder_version=”4.27.4″ _module_preset=”default” background_color=”rgba(12,113,195,0.15)” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ admin_label=”Footer Row” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Home Text” _builder_version=”4.27.4″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE2MCJ9fQ==@” global_colors_info=”{}”]<\/p>\n Home<\/strong><\/p>\n Back to the top<\/p>\n [Home<\/a>]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”WID Text” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n What I Do<\/strong><\/p>\n All about the things I do and how I do them<\/a>, and what I’ve achieved<\/a> so far.<\/p>\n [More<\/a>]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Portfolio Text” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Portfolio<\/strong><\/p>\n Links to illustrations and case studies of several important projects. (You’ll need to contact me for a password<\/a>)<\/p>\n [Portfolio Page<\/a>]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Resume Text” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Resume<\/strong><\/p>\n My most current resume. <\/p>\n