Mitch Berg – User Experience Architect

Resume

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Career Snapshot

Principal UX Architect/Designer, specializing in revenue-critical data-intensive enterprise software. I’ve led the design of products earning tens of millions, and rescued projects costing even more. I lead teams to unexpectedly amazing results.  I help UX accelerate product conception, design and development.  I mentor other designers to do the same.

 

Signature Achievements

  • Led design and architecture strategy for major security platform.
  • Designed (with a product manager and engineer) company’s signature product, currently earning eight figures/year in revenue.
  • Turned technical challenges into huge UX victory – several times.
  • Co-holder of four engineering and design patents and applications.

Strengths and Competencies

  • UX Strategy
  • User Research
  • Collaborative design leadership
  • Large system information architecture and design
  • Mentorship
  • Cross-Functional Leadership across large platforms
  • User Research and Usability Testing
  • Prototyping and design communication
  • Agile/Lean UX
  • Quickly master widely divergent business domains

Experience

Principal UX Designer, Ivanti                                                                                    5/2019-2/2025


Led the design of Ivanti’s Gartner-recognized cloud-based enterprise patching and security solution – from a plain whiteboard to a product earning $10M/year, yielding four engineering patents. 

  • Led the design of a Gartner-recognized cloud enterprise patching and security solution from concept to a product generating $10M+/year, securing four patents and driving significant revenue growth.
  • Using research, drove the development of key features (real-time compliance reporting, ring deployment) absolutely critical to sales and revenue. 
  • Drove the strategic redesign of the cloud platform’s navigation structure.
  • Led a prize-winning Hackathon team that designed the concept for bringing patch functionality to mobile devices. 
  • Led the design of a cloud plug-in for Microsoft Intune – which is the company’s most efficient revenue earner.
  • Mentored a team of eight designers with varying skill levels, leading them to becoming the top-performing UX team in the organization.
  • Worked with design system team, contributing component concepts and carrying out exploratory and validating user research.

Senior UX Architect/Designer and Consultant, variety of companies                      
2012 to 2019


  • Led the design of a new teller system for USBank; led a team in overcoming a vendor’s failure to deliver into an opportunity to design a user interaction improvement that reduced page-loads by 75%, and salvaged a project worth millions. 
  • Developed a five-year strategic plan for revamping Digikey.com, mentoring an extremely young team to successfully execute the plan, resulting in a successful update of an ancient sales portal and saving hundreds of thousands per year in customer service costs.
  • Took over a month-overdue project for Anthem/Blue Cross, and delivered all outstanding deliverables within 30 days, restoring client confidence and bolstering team brand.

Companies included:

  • USBank
  • Logisticare
  • Anthem/Blue Cross
  • Black Knight Financial Service
  • DigiKey

UX Designer, Information Architect, Consultant, variety of companies                           
To 2012


  • Led redesign effort at Ecolab for a sales management support tool; praised as a “work of genius” by senior management, it saved a $2 million investment.
  • Delivered advanced faceted search functionality for Digital River, a market-leading e-commerce platform, reducing customer search times 20%.
  • Designed user-centered systems across diverse industries, including storage network management, mortgage origination, and healthcare, as a prolific individual contributor and occasional sole UX resource, delivering solutions that improved operational efficiency.

Companies included:

  • Deluxe Corporation
  • Digital River
  • Ecolab
  • Wells Fargo Home Mortgage
  • StorageTek

Education and Certifications

  • A., English (Minors in History, German) , Jamestown College, Jamestown ND
  • “Inspire” product development model, Silicon Valley Product Group
  • “Understanding Users”, Cooper Interactive

Contact

  • Email: Mitchell.P.Berg@gmail.com
  • LinkedIn: https://www.linkedin.com/in/mitchberg/

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Home

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What I Do

All about the things I do and how I do them, and what I’ve achieved so far.

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Portfolio

Links to illustrations and case studies of several important projects. (You’ll need to contact me for a password)

[Portfolio Page]

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Resume

My most current resume.

[Resume]

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Contact Me

How to reach Mitch Berg

[Contact]]

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